For players 21 and above

Responsible Gambling at bd223 — your safety is our priority

bd223 believes that online gaming should be an enjoyable experience — never a source of problems. We are committed to keeping you protected.

Why we value responsible gambling

At bd223 we believe that online gaming is an entertainment activity — not a means of earning a living. Millions of players across Bangladesh enjoy cricket betting, slots and live casino on our platform every day. But we know that for a small number of people, gambling can sometimes spiral out of control.

That is why responsible gambling is an integral part of bd223's core principles. We do not only want to entertain — we want you to play safely, with awareness and in control. Our platform includes a number of dedicated tools to help you play in a healthy way.

Important: bd223 is for players aged 21 and above only. Opening an account for minors is strictly prohibited. If there is anyone under the age of 18 in your household, keep your account information secure.

Our protection tools

bd223 gives you full control over your own play. Use the tools below and play responsibly.

Deposit Limit

Set the maximum amount you can deposit on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately. The minimum deposit at bd223 is ৳100 and you can lower your limit at any time.

Self-Exclusion

If you feel that gambling is having a negative impact on your life, you can close your account completely for a set period. You have the option to close your account from 30 days up to permanently. This step takes effect immediately.

Time-Out

Want to take a short break? Use the time-out feature. You can temporarily suspend your account for 24 hours, 7 days or 1 month. During this period you will not be able to log in or make a deposit.

Betting Limit

Decide in advance the maximum amount you will place on each bet. This protects you from losing a large sum on a single bet. Play within your budget and enjoy the experience.

Reality Check

At set intervals our system will send you a notification showing how long you have been playing and a summary of your wins and losses. This helps keep you connected with reality.

Loss Limit

Set a cap on the maximum amount you can lose within a given period. Once you reach this limit your session will end automatically. This is an important tool for financial protection.

Signs of problem gambling

When gambling shifts from entertainment to a problem, some clear signs appear. If you notice these signs in yourself or someone you know, seek help right away:

Continuously placing larger bets to try to recover lost money and playing beyond your budget.
Neglecting family, friends or work because of gambling and creating strain in relationships.
Lying to or hiding from family about the amount of time and money spent on gambling.
Feeling restless, irritable or anxious when unable to play.
Taking on debt, draining savings or falling into financial difficulty because of gambling.
Repeatedly trying to stop gambling but failing to do so.

Principles of healthy play

Following a few simple rules of responsible gambling keeps gaming enjoyable at all times:

Decide in advance how much time and money you will spend and stick strictly to those limits.
See gambling as entertainment, not as a way to make money.
Never play when you are under stress, feeling down or under the influence of alcohol.
Take regular breaks — keep time for sports, family and other hobbies.
Avoid placing more bets in the hope of recovering money you have lost.
Keep your account information away from minors.

How to use the protection tools

Secure yourself in just a few simple steps.

Log In

Go to Settings

Find the "Responsible Gambling" section under "Account Settings".

Choose Your Limit

Deposit limit, betting limit, loss limit or time-out — choose what you need and set the value.

Confirm

Press the "Save" button. The limit will take effect immediately. Contact support if you need assistance.

Please note: Increasing a limit or lifting a self-exclusion requires a waiting period of 24-72 hours. This pause protects you from making decisions driven by emotion.

Protection of minors

bd223 strictly follows the 21+ age rule. Age is verified at account registration and additional identity documents may be requested in suspicious cases.

If there are members under the age of 18 in your household, take the following steps:

Keep Your Password Secure

Do not share your bd223 account password or login details with anyone. Be careful to ensure that other members of your household cannot access them.

Keep Your Device Secure

Set a screen lock and PIN on the device you use for bd223. Always log out after use and do not save your password.

Contact us for support

A gambling problem is a mental health issue. There is no shame in it. Seeking help is a sign of courage.

bd223 Support Team — 24/7

If you feel your gambling is getting out of control or you need help setting up protection tools, our Bengali-speaking support team is always ready. Help is provided with complete confidentiality.

24/7 Live Chat — in Bengali [email protected]

Remember: Seeking help is not a sign of weakness. If gambling is causing problems in your life or your family's life, speak with a trusted mental health professional. Our support team can also help you find the right resources.

Frequently Asked Questions

Answers to the most common questions about responsible gambling.

After logging into your account, go to the "Account Settings" menu and select the "Deposit Limit" option under the "Responsible Gambling" section. There you can set a daily, weekly or monthly limit. Reducing a limit takes effect immediately, but an waiting period applies when increasing one. If you need help, contact our 24/7 live chat support.

Yes. When you activate self-exclusion, you will be given the opportunity to withdraw any balance remaining in your account. The minimum withdrawal at bd223 is ৳800 and withdrawals are generally completed within 5-30 minutes. Contact our support team for more details.

A time-out is a temporary break — it can last from 24 hours up to 1 month, and once the period ends your account becomes active again automatically. Self-exclusion, on the other hand, is for longer-term protection — ranging from 30 days to a permanent ban. Self-exclusion is more suitable for those who are struggling with a gambling problem.

No. bd223 strictly follows the 21+ age rule. No one under the age of 21 can open an account or play. A national identity card or other proof-of-age document is verified at the time of registration. Accounts may be suspended in any suspicious case.

Start by speaking with them calmly and sharing your concerns. Listen with empathy rather than judgement. Encourage them to contact the bd223 support team — help in Bengali is available through our 24/7 live chat or by email at [email protected]. Consulting a mental health professional is also an option.

For temporary self-exclusion, the account can be reactivated through the support team after the set period has ended. However, reactivation is not possible in the case of permanent self-exclusion. It is recommended that you speak with our support team before making any decision.

Play responsibly, enjoy the experience

Playing at bd223 is not just about the chance to win — it is a safe, secure and enjoyable experience. Set up your protection tools and enjoy our games.